Manage pre‐production and launch activities/issue for programs over USD 10,000,000
Ensure internal policies and procedures are followed (QS 9000/VDA 6.3/ISO/TS 16949 /MMSA 9000)
Visit customers on a regular basis to coordinate technical meetings for both development and pre‐ development projects.
Hold direct communication with customer on program and administrative matters, understand customer requests, communicate internally to gather the necessary information to prepare a reply, and execute reply to the customer.
Understand customer project milestones and internal development lead times, and coordinate internally to fulfill expectations for the milestones.
Single‐point‐of‐contact for program launch issue resolution.
Call meetings internally and attend meetings at customer sites for purposes such as program reviews, launch preparation, troubleshooting or other important program issues such as launch readiness reviews.
Interact with all levels within the company while orchestrating the involvement of Applications & Product Engineering, Account Management, Quality, Production, Logistics, Purchasing and Manufacturing Engineering as needed to ensure and maintain program objectives.
Chair weekly Program Team meetings primarily designed to communicate program activity and status plus identify issues and action plans.
Responsible to document, generate and distribute Program Team meeting minutes in timely manner.
Establish overall program plans needed to meet customer‐timing requirements.
Direct/manage all program activity required to launch customer programs at manufacturing site while reporting status to customers and management as required.
Assure APQP activities are completed in accordance with customer requirements.
Initiate, monitor and confirm completion of NPIs (New Product Introduction).
Organizes inter-departmental activities, assign and monitor work of systems analysis and program staff, ensuring completion of the program on schedule and within budget constraints
“Educate” customers about the value proposition that company provides to them. Requires a good understanding of customer needs/requirements and then tailoring the value proposition
Support the sales effort to achieve internal acceptance of the customer strategy from other functional areas before implementation
Travel as required (domestically and internationally)
Education, Training, Certifications
Bachelors Degree in Engineering or equivalent technical degree.
Job Knowledge and Skills
Minimum 5 year experience in Automotive industry.
Experience as Tier 1 supplier.
Minimum 3 year experience in program/project management.