Our client is advancing mobility through innovative technology solutions that enable a software-defined and electric future.
They have a line manager role: Product Development Customer Lead
Overview:
- Responsible of all aspects of Program Launch execution for a specific customer, from Pursuit to Launch and up to Service of parts. It covers achieving customer satisfaction at company program profitability commitment.
- Directly leads a team of Chief Program Engineers covering multiple programs coordinating with other departments like Operation, Purchasing, Tech Sales and Sales.
R&R:
- Responsibility for all product deliverables with their customer
- P&L / Budget and resource management at the customer level
- Responsible for engineering effort and delivery inputs of business development
- System gate sign-off and Product Development Standard gate pre-approvals
- Strategic customer engagement starting at RFI/RFQ stage
- Customer SOW review/approval
- Drive closure on warranty/QR engineering-related issues